A summary of our services

Project development

• Initial consultation, counseling

• Individual technical and operations planning

• Optimization consultation

• Ongoing project management

• CAD prototyping, 3D model

Delivery / Installation

• Delivery and assembly

• Machine commissioning

• Introductory on-site operational support

After-sales services

• Full service documentation (available online)

• Maintenance and repairs

• Service hotline during office hours: technical support with rapid response by phone and e-mail

• Repairs (including third-party products)

• Replacement and mould supply on demand

• Additional machine customizing (upgrade option)

Additional and Special Services

• Optimization of third-party machinery

• Machine validation acc. GMP

• Consulting/Advice

• Regular inspection

• Testing service and set-ups